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FAQ's

Conference & event

What do I do when I arrive for my event?
Arrival details continue to change in line with Government guidelines and we communicate regularly with each event’s organiser.  If in doubt, please contact us on the email/telephone details provided at the bottom of this page.

Can we leave our car on the car park over night?
Cars can be left over night but must be collected the next morning. All cars are left at the owner’s own risk. Cars left the night before a match day must be collected by 8am the following day.

Where is the main car park?
The main car park is located at the Cardiff City Stadium Car Parking, Location C & D, opposite the Sand Martin.

I don’t know the room location of the event I am attending?
We would suggest you make contact with the event organiser in the first instance.

Where is the stadium’s main reception?
The main reception is located at Gate 1, Opposite car parking area D.

What is the best postcode to use when travelling to the stadium by car?
The stadium’s post code is CF11 8AZ

How far is Cardiff City Stadium from Cardiff Central train station?
The railway station in closest proximity to Cardiff City Stadium is now Grangetown Station. We are approximately 5-10 minutes’ walk away from Grangetown, which you can get to by taking a connecting train from Cardiff's main station, Cardiff Central. There are direct trains from London Paddington, Birmingham, the south coast and south-west England, with connections from the rest of the National Rail network to Central Station - a step free station with staff assistance available

What is the local taxi number?
Premier Taxi’s – 02920 555 555

How many onsite car parking spaces do you have?
We have over 1000 spaces on site.

Can we go on to the pitch for photos?
It's not possible to go pitch-side, however, we can take your group into the bowl to have a group photo in the stadium seats. Cardiff City Stadium background makes a great team photo opportunity! We would recommend asking in advance if this is something you’d like to do.

When can we come and see the venue?
You can book an appointment with conference & events team who are best placed to advise when rooms of interest are available to view.

I’d love to work for the catering team – how can I go about this?
Visit www.compasseventjobs.co.uk and submit an enquiry – One of the recruitment team will be in touch if we’re in a position to pursue.

Do you offer external catering packages?
Unfortunately not, all food and beverages are provided in-house.

Food & drink

Do the conference and events team provide allergen information?
Yes, in line with the food information regulation (fir) 2014, we provide allergen information on all products served, whether that be food, or drink. Please ask the duty manager who will be able to provide you with this information.

Do the conference and events team cater for special dietary requests?
We are happy to help with any dietary requirements and will find a tasty solution for most requests. Please do feel free to call one of the conference and events team before your visit to discuss or speak to your dedicated duty manager on arrival.

Do the conference and events team cater for vegetarians?
Yes, our menus have a number of options suitable for vegetarians.

Do the conference and events team use halal meat?
We offer a wide choice of dishes, and across these, use non-halal products. However, upon prior request, we are able to source halal products (prior notice will be required). All halal products are prepared at source; our kitchens don’t operate halal procedures.

Do the conference and events team source locally?
Yes, where ever possible, we strive to use local produce throughout our business.

How are the dishes on the menu decided?
We listen to feedback from our guests and where possible try to work suggestions into the menus. Our head chef works very closely with our local chefs to create new and exciting dishes.

Do the conference and events team recycle?
We recycle food products where we can.

Can I pre order drinks?
Yes, we offer a drinks pre order service.  Once you have booked your event one of our co-ordinators will send you a pre-order form with all the drinks package information.

Can I take home any unopened or unfinished drinks that have been pre ordered or bought on the night?
Unfortunately, not. Our policy is that no alcohol can be taken out of the stadium and all drinks purchased must be consumed on the premises only.

There is food left over from an event I have been to; can I take it home?
No, due to food safety regulations, all left over food must be disposed of.

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We cater for events of all shapes and sizes.
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Make an enquiry

Ready to start planning your event at Cardiff City Stadium?
Tell us about your ideas and we’ll contact you straight away to discuss how we can make them happen.

Please complete the form below to submit an enquiry and we will endeavour to respond within 24 hours. Alternatively, you can contact us by phone or email:


Our office hours are 9am – 5pm Monday to Friday.

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